Privacy Policy
Last updated: 8 September 2026
1. Introduction
Elvi Services Limited ("Elvi", "we", "us") builds AI and low-code platforms for public sector and health organisations. This policy explains what personal information we collect, why we collect it, and how we protect it when you use our websites, products and services.
2. Information we collect
We collect information you provide directly (such as name, email address and organisation when you contact us or request a demo), information collected automatically through our websites and products (such as usage data, device information and cookies), and information provided by customers in the course of delivering our services.
3. How we use information
We use personal information to operate and improve our products, respond to enquiries, provide support, meet contractual and legal obligations to our customers, and communicate updates relevant to the services you use. We do not sell personal information.
4. Data storage and security
Elvi maintains security controls aligned with ISO 27001 and follows tenant separation, access control and audit logging practices across our platforms. Customer data is stored in the region agreed with each customer and is not transferred outside that region without agreement.
5. Sharing of information
We share information with subprocessors and partners only where necessary to deliver our services, under contractual obligations of confidentiality and security equivalent to our own. We may disclose information where required by law.
6. Your rights
You may request access to, correction of, or deletion of your personal information, subject to our legal and contractual obligations. To make a request, contact us using the details below.
7. Contact
Questions about this policy can be sent to engage@elvitech.ai.